Non-Verbal Communication

Why Non-Verbal Communication Matters

The gestures we make, the way we sit, the way we talk, our posture and how much eye contact we make sends strong messages. Even when we do not speak we are still communication. Sometimes what comes out of our mouth is different then the body language in which we are portraying. So when given mixed signals the listener usually believes your non verbal messages because its natural and show your true feelings at that time. 

Non Verbal communication can play five roles: 

Repetition- Listeners can repeat the message the person is making verbally.

Contradiction- They can misinterpret and contradict the message the person is trying to say.

Substitution- Instead of verbal communication, nonverbal can take its place because eye contact can persuade a situation instead of words.

Complementing- Can add a compliment to a verbal message.

Accenting- It can underline a verbal message, like stomping your feet. 

You can really show if you care about a certain situation based on nonverbal communication. If your non verbal communication skills do not match your verbal communication skills it can add confusion and mistrust.